resource wins uk wide award
resource, the leading support services company that operates across the UK and Ireland, has picked up a coveted national award from the CBI in London for successfully engaging and motivating its 15,000-strong workforce after a series of acquisitions.

The CBI/Real Business Human Capital Awards celebrate the impact of human resources-led programmes on the performance of organisations in the public and private sector.


resource won the ‘Service’ category ahead of a strong shortlist that included Centrica, Bupa Care Homes, Manpower and Allstate Northern Ireland. The award recognised the company’s achievements in developing the ‘Our Kind of People’ strategy, an employee programme developed by senior management to help employees feel proud to work for resource, to focus on customers and to realise they can make a real difference to the business.

resource's Chief Executive Officer said: “We're really pleased to win this award because it recognises our unique employee programme. We firmly believe that as a people-based service company our employees are our greatest asset and we created ‘Our Kind of People’ to help us focus on training employees and creating a culture of motivation and service excellence.”

The judges of the awards were enormously impressed that resource had retained 93% of its front-line staff across all of its acquired business and said that winning over two thirds of all tendered contracts was a ‘stunning achievement’.

Other winners included The British Library which won the ‘Excellence in the Public Sector’ award and was voted ‘People’s Organisation’; Naylor Industries won the ‘Growing Business’ award and its chief executive, Edward Naylor, was also voted ‘People’s Champion’; Bryan Donkin Valves, a 100 year-old Chesterfield-based engineering company won the ‘Managing Change’ award; Clifford Chance, the highly-regarded Magic Circle legal firm won the ‘Global Achievement’ award; FirstGroup, won the ‘Education, Skills and Leadership’ award; and Robert Bosch won the ‘Innovation’ award.

Katja Hall, CBI’s Director of Employment Policy, said: "Against a backdrop of economic uncertainty, the values which these awards celebrate are more important than ever. Improving skills at all levels is now a priority for UK business in order to remain competitive. Ensuring a productive workforce, focusing on service and innovation - all these will be crucial components of UK organisations' response to a colder economic climate.”

The judging panel was chaired by Katja Hall and included Keith Bradford, senior vice president of human resources global operations for GlaxoSmithKline, Simon Jones, acting chief executive of Investors in People, and Ed Sweeney, chair of ACAS.
 
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resource’s ability to deliver service excellence and to add value to our clients’ businesses is based on how we recruit, develop and treat our people.

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